eTab’s server handheld device and Table Management System provides servers two compelling benefits with a tool that makes it far easier to maintain a strong service level at all their tables, which results in higher patron satisfaction and higher tips. The server’s handheld device provides them a running status time clock on every interaction at every table they serve, as described on the team performance page. As a result, with a glance servers can rely on their device to tell them the status of each table and make it simple to maintain a high service level. In eTab pilot restaurants servers experienced an increase in tips of two percentage points due to increased patron satisfaction from receiving their food, drinks and bill when and how they wanted them.